Student Services Offered At the Healthcare Training Institute

medical studentsLearning Resource Center

The Institute’s Learning Resource Center is located in Room L on the third floor of the Healthcare Training Institute building. It is available for student use from 8:30 a.m. to 8 p.m. Monday through Thursday, from 9 a.m. to 2 p.m. on Friday, and from 9 a.m. to 2 p.m. on Saturday. Students may avail themselves of an extensive array of resources such as brand new and/or updated books, Internet access, reference books, etc.

The following online e-books and journals are provided through EBSCO.

Placement Assistance

It is the goal of Healthcare Training Institute to provide assistance to every graduate to obtain an entry-level position in a career related to their chosen field of study. The school has a full-time employee to develop student career goals and job search missions. The Career Services Director performs all career placement assistance, student job interview preparation (e.g. mock interviews, presentation tips, etc.) job search preparation, the location of job opportunities as well as telephone and written contact recommendations. In addition, this individual performs externship placement affiliation responsibilities. The Career Services Assistant’s duties include resume preparation, faxing resumes and cover letters to prospective employers, etc. Students who do not wish to participate in job placement assistance must sign a Waiver of Job Placement Assistance form. The Career Services Director also contacts employers to verify the graduate’s employment status. Upon verification, announcement cards are prepared and posted on one of two bulletin boards dedicated to this purpose.

Please see our Career Services page for more information.

Housing

While the school does not offer on-campus housing for its students, living
accommodations are available within a convenient distance of the school. Students must arrange for their own housing, but the school can guide students to local housing resources when requested.

Registrar & Record Keeping

The academic, financial and placement records are retained in the Registrar’s office, Financial Aid department and Career Services departments respectively. The Registrar is charged with maintaining a file for each student enrolled in the school. Student records are available for review by the student at any time. Students are encouraged to submit updates, such as address and/or telephone changes, to their student record.

School Advising

The school’s staff makes every effort to maintain close communication with students. Students have access to faculty and administrative staff for vocational, academic, tutoring, student records, leave of absence, and personal advisement. Students are also welcome to meet with faculty members after class in their respective classrooms to discuss any issues they may have. At the beginning of the program an orientation is offered specifically with respect to student advising.

The instructor recognizes a student’s need for academic advisement and refers the student to the appropriate staff and/or faculty member to resolve the matter in a timely manner. Healthcare Training Institute maintains documentation of all student advisement sessions by date, time and place in the student’s file.

Individual Advising

The instructor identifies those students who may require individual attention for an academic issue, absenteeism and/or inappropriate behavior and a meeting is scheduled. This meeting is documented. In some instances the instructor or Director of Education is asked to attend. If the case is meritorious, the Administration Director will also be in attendance. The cases presented are registered and constant follow-up is provided until resolution.

The instructor recognizes a student’s need for academic advisement and refers the student to the appropriate staff and/or faculty member to resolve the matter in a timely manner. Healthcare Training Institute maintains documentation of all student advisement sessions by date, time and place in the student’s file.

Parking

Free Parking is available on streets surrounding the school as well as in three municipal lots adjacent to the school after 5pm. Where from 8am to 5pm is available with parking permit.

HTI student parking

Tutoring and Make Up Hours

Didactic and laboratory tutoring: Didactic and laboratory tutoring is routinely offered to all students and, upon demand, to individual students – all without any additional expense being incurred by the student.

If a student needs additional help he/she may either submit an instructor request for individualized tutorial assistance or just attend the school’s tutoring sessions in their respective classrooms, which are held between 3:00 p.m. and 5:00 p.m. and Friday and Saturday from 9 a.m. to 2 p.m. A student, who misses an exam for an excused absence, must contact the instructor and Registrar to arrange for a “make‐up exam” to be taken.

Student Lounge

A student lounge where students may eat or just simply relax is available. The lounge includes vending machines with popular snack items, microwave ovens and a beverage vending machine.

Faculty Lounge

The faculty has exclusive and full access to a lounge where they may relax during class breaks or after class.

Grievance Policy

Students are encouraged to report all concerns, questions, complaints and problems in writing using this Grievance Policy.

To learn more, contact The Healthcare Training Institute at 908-851-7711 today.

STUDENT COMPLAINT PROCEDURE

Schools accredited by the Accrediting Commission of Career Schools and Colleges must have a procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission. All complaints reviewed by the Commission must be in written form and should grant permission for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to:

Accrediting Commission of Career Schools & Colleges
2101 Wilson Boulevard, Suite 302
Arlington, VA 22201
(703) 247-4212
www.accsc.org